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PRIVACY POLICY

INTRODUCTION

SnowTunes Music Festival Pty Ltd (ABN 12 633 007 913) are committed to protecting any data that we collect concerning you.  By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

WE ARE COMMITTED TO PROTECTING YOUR PRIVACY

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service.  This Policy indicates the type of processes that may result in data being collected about you.  Your use of this website gives us the right to collect that information.

INFORMATION COLLECTED

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, and email address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

INFORMATION USE

We use the information collected primarily to process the task for which you visited the website.  Data collected from citizens of the European Union is held in accordance with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (“GDPR“); and (ii) Directive 2002/58/EC concerning the processing of Personal Data and the protection of privacy in the electronic communications sector and applicable national implementations of it (as may be amended, superseded or replaced).

All reasonable precautions are taken to prevent unauthorised access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Please Note: We use MailChimp (mailchimp.com) to store some of the information you supply to us. You may request a copy of this information from us at any time.

COOKIES

Your Internet browser has the in-built facility for storing small files – “cookies” – that hold information which allows a website to recognise your account.  Our website takes advantage of this facility to enhance your experience.  You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.  For details on the cookies that we use, please see below.

COOKIES SERVED THROUGH OUR WEBSITE

Analytics and Customisation Cookies

These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and application for you in order to enhance your experience.

Google

Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you. Cookies: _gat, _ga

COOKIES SERVED THROUGH SERVICES

User email campaigns

We automatically place single pixel gifs, also known as web beacons, in every email which we send. These are tiny graphic files that contain unique identifiers that enable us to recognize when our subscribers have opened an email or clicked certain links. These technologies record each subscribers email address,

IP address, date, and time associated with each open and click for a campaign. We use this data in reports about how an email campaign performed and what actions subscribers took.

DISCLOSING INFORMATION

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.  We may also use the information to keep in contact with you and inform you of developments associated with our business.  You will be given the opportunity to remove yourself from any mailing list or similar device.  If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

CHANGES TO THIS POLICY

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy.  We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list.  However, to be on the safe side, you should read this document each time you use the website to ensure that it still meets with your approval.

CONTACTING US

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at mark [at] markmuggeridge dot net. You can also correct any factual errors in that information or require us to remove your details from any list under our control.